FAQ's

How long does it take for an order to be processed?

Our current processing time for orders is 4-5 days, not including the shipping time frame. Thank you for your understanding!

How can I track my package?

Upon shipment of your order, an email will be sent to you with your tracking information.

Do you accept custom orders?

Custom orders available for bedding and cage liners. If you want a certain print that we do not have listed, message us with an image of the fabric and we will let you know if your order can be completed.

Do you accept returns or exchanges?

Prioritizing Pet Safety: Our Policy Stands Firm Against Exchanges and Returns.

I need to cancel my order

Easily Make Changes: Cancel Within 24 Hours of Purchase!